Checkout not Working

  • Resolved thorsolutions

    (@thorsolutions)


    2 years, 3 months ago

    Have disabled all plugins except woocommerce and this plugin, have enabled default theme, Status doesn’t show any issues, and neither does debug.

    Clicking on “Place Order” doesn’t do anything, if I disable this plugin then checkout works. I tried even removing all other payment types. Clicking on “Place Order” doesn’t even show any errors for missing fields etc.

Viewing 10 replies - 1 through 10 (of 10 total)

  • To: plugin developers

    We have same issue after updating from 1.13.1 to 2.0.0 yesterday.

    When we click on button “Place Order” on the ckeck out page then it doesn’t do anything.

    Woocommerce version 6.5.1.

    Pls note: there is no issue with other plugins or theme, we disalbled all plugins and themes and tested but still we face same issue.

    We are loosing orders so pls resolve the issue asap.

    • This reply was modified 2 years, 3 months ago by Palash.
    • This reply was modified 2 years, 3 months ago by Palash.
    Thread Starter thorsolutions

    (@thorsolutions)

    We rolled back to 1.13.1 and it is working fine, requesting the plugin owners to resolve this issue. Else we will need to ask our clients to move to stripe.

    Plugin Author SecureSubmit

    (@markhagan)

    @thorsolutions @palkesh, We’re sorry to hear you’re having issues. Could you provide a link to your site/storefront so that we can have a look and try to assist you?

    I am also facing the same issue after updating the plugin. can anyone send me the older version of the plugin ( 1.13.1).

    @thorsolutions pls share with me the older version of the plugin ( 1.13.1).

    To: plugin developers

    I am still having the same issue after updating the plugin to 2.0.1.
    When I click on the “Place Order” button on the checkout page then it doesn’t do anything.

    WooCommerce version 6.8.0.

    Pls note: there is no issue with other plugins or themes, I have disabled all plugins and themes and tested but still have the same issue.

    Please resolve the issue ASAP.

    • This reply was modified 2 years, 3 months ago by dreamqode.
    • This reply was modified 2 years, 3 months ago by dreamqode.
    • This reply was modified 2 years, 3 months ago by dreamqode.
    • This reply was modified 2 years, 3 months ago by dreamqode.
    Plugin Author SecureSubmit

    (@markhagan)

    Hello @dreamqode,

    Could you provide a link to your site/storefront so that we can have a look and try to assist you?

    Please share your email id.

    Also, pls share with me the older version of the plugin ( 1.13.1).

    Plugin Author SecureSubmit

    (@markhagan)

    We can be reached at: [email protected]

    v1.13.1 can be downloaded directly here: https://github.com/hps/heartland-woocommerce-plugin/releases/tag/v1.13.1

Viewing 10 replies - 1 through 10 (of 10 total)
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