Checkout page

The answer will vary by theme and settings. Please post the address of your site so the markup and styles can be examined with browser tools.

I’ve created the site using woodmart theme. I created almost 30+ sites using woodmart but didn’t face this before

I’d have to see it please.

Hi @rahmatanik ,

Thanks for reaching out!

I understand that the order summary appears below the billing address on checkout rather than on the right hand side, is this correct?

I am unable to reproduce this on my staging site, which uses the latest version of WooCommerce and WordPress and has the default Storefront theme active, as the order summary appears in the right-hand side (screenshot below):

This may be the cause of a theme/plugin conflict, and I’d suggest performing a full conflict test to check if it solves the issue:

• Clear the browser cache
• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Check if the order summary now displays on the right-hand side.

If the issue is no longer present, it means there was a conflict, and you can reactivate the theme and plugins one by one (gradually) until the cause of the issue is found.

You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link:?https://www.ads-software.com/plugins/wp-staging/

If this makes no difference, then in order to get a better understanding of your sites current environment, could you please share a copy your sites System Status Report, which you can find via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

Once you have this, please share the results in your response here.

Cheers!

Hi @rahmatanik ,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Cheers!