checkout page error

  • Resolved maria82g

    (@maria82g)


    2 months, 1 week ago

    Hello

    I was just able to make my shop live but the checkout page is not working

    when I remove item from cart it gives error on this page https://celebrationinvites.com/cart/

    There has been a critical error on this website.

    I easily add product to cart but when I got to checkout by clicking “proceed to checkout” it says

    on this page https://celebrationinvites.com/checkout/

    Checkout error

    Not enough units of Template are available in stock to fulfil this order.

    I am new to Woo so really need help

    Thank You

    • This topic was modified 2 months, 1 week ago by maria82g.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter maria82g

    (@maria82g)

    when i uncheck “enable stock management” it works fine

    Thread Starter maria82g

    (@maria82g)

    also when i empty cart, things keep coming back! the cart does not stay empty

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @maria82g,

    Thank you for reaching out.

    I understand you’re facing errors on your store checkout page.

    I tried adding and removing products from my end and was able to do so successfully without facing any errors, as exemplified in this screenshot (https://snipboard.io/8TMo9I.jpg).

    when i uncheck “enable stock management” it works fine

    This is quite unusual, as enabling stock management should not have any direct co-relation with your store’s checkout page.

    also when i empty cart, things keep coming back! the cart does not stay empty

    This could be due to caching. I’d recommend configuring your caching plugin as explained in this article.

    Looking forward to your reply.

    Thread Starter maria82g

    (@maria82g)

    Thank You for your response,

    the cart error is fixed now and

    Not enough units of Template are available in stock to fulfil this order.

    really did fix when I when i unchecked “enable stock management”

    I read it here in forums some guy did it and it worked for him, as my stuff is digital I don’t need an inventory so right now it’s perfect!

    Thank You once again

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @maria82g,

    Glad to know that your issue has been fixed. Should you have further inquiries, kindly?create a new topic here.

    Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here? It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a long way.

    Thanks!

    Thread Starter maria82g

    (@maria82g)

    done review

Viewing 6 replies - 1 through 6 (of 6 total)
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