Checkout page hangs

  • Resolved castout71

    (@castout71)


    6 years, 2 months ago

    When there is at least 1 item in the shopping cart, go to checkout and the “Your Order” section is grayed out and has 2 spinners. The page stays this way indefinitely.
    I have made sure all plugins and wp are up to date, even downgraded them to previous known working versions. I have disabled all plugins. I have switched themes. I have changed php versions. I have changed woocommerce settings. Nothing solves this issue.
    Any other ideas of what I can try to get this working again?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • The error message is “no payment methods available for your state”, so that’s where to look. Would need screenshots of all your payment methods settings to be able to have a chance at diagnosing, even then, the problem may rest with your payment provider.

    Thread Starter castout71

    (@castout71)

    Actually, no. I had payment methods set and they were used successfully before this problem popped up. I tried disabling them as part of debugging this issue. I have re-enabled them again, problem still exists.

    Thread Starter castout71

    (@castout71)

    Adding this code to style.css fixed the problem. Hopefully this will help others when they can’t find any support help.

    /* Fix issues with jquery overlay blocking checkout button */
    .woocommerce .blockUI.blockOverlay {
    position: relative!important;
    display: none!important;
    }

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi there!

    I’m glad you were able to get the issue worked out. I’m going to mark this thread as resolved now, but hopefully this does help anyone else who needs it in the future.

    Thanks for sharing!

Viewing 4 replies - 1 through 4 (of 4 total)
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