• Resolved doudoucao

    (@doudoucao)


    Hello, my woocommerce version is 8.8.3 and I am using the shortcode [woocommerce_checkout].
    Previously, the checkout page was divided into two columns, with the bill address on the left and “my order [product]” on the right. Now it suddenly changed: “my order [product]” is below the note.
    Please tell me how I need to set it up so that “my order [product]” appears on the right side of the page as before. Thanks

    this is what the checkout page on PC showing now, that i want to change: https://ibb.co/4pxBkCq

    i want two columns to appear like in this picture. https://ibb.co/0n55cWB

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello doudoucao

    Thank you for contacting Woo support.

    After reviewing the screenshots you shared, I suspect there is some CSS code interfering with the default two-column layout.

    To help you further, I’d like to review your site’s System Status Report.
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://paste.mozilla.org/
    After that, you can paste the generated link here in your reply.

    Looking forward to your response. ??

    Best regards.

    Thread Starter doudoucao

    (@doudoucao)

    Hello, thank you for your reply.

    This is the code link. Please check it for me. Thank you.

    https://paste.mozilla.org/aAWfOAOq

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello doudoucao

    Thank you for your reply.

    I review the SSR and I do not find the website URL in there.
    I was hoping the inspect the website’s checkout page.

    However, I found the theme you are using as a parent theme, WoodMart.
    On their demo site, the checkout page appears in a two-column layout.
    Here is a screenshot for your reference:

    As the next step, I suggest you reach out to WoodMart and ask them about the broken checkout page layout.

    Let me know about their response and I will be happy to assist you further.
    I hope this helps. ??

    Best regards.

    Hello ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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