• Resolved emilydolanova

    (@emilydolanova)


    Hi there,

    I would so appreciate some help with this. My understanding is that something in my code is messing with the layout of the Woocommerce checkout page, making the text for the input fields into long, unintelligible, vertical noodles. Can you see what in my code is interfering with it and help me know where to fix it? I don’t have much coding experience but I could follow some instructions on getting into a file and editing a snipped.

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @emilydolanova ,

    Okay, it’s possible that your current theme is overriding the default styles.

    The best way to find out the problems is to perform a conflict test. The steps are –

    1. Switch to a default theme i.e. Twenty Twenty / Storefront
    2. Deactivate all plugins except WooCommerce and then activate them one by one to figure out the faulty one.

    Test your feature after each activation/deactivation. More details on the conflict test here.

    I am unable to see the checkout fields because I could not locate a product that I can add and go through the checkout process. Do you have a product link that I can use to see the problem?

    Looking forward to your response.

    Thank you ??

    Thread Starter emilydolanova

    (@emilydolanova)

    Hi! Thank you so much!
    I am worried, if I switch my theme, will all my settings stay the same on my old theme or will I have to redo everything when I switch back (colors, layout, etc)?

    Products can be found here: https://marcovice.cz/poukazy

    I will try to deactivate/activate plugins.

    Hello @emilydolanova ,

    That’s a good concern. WordPress keeps the theme configuration saved in the database even when you switch the theme. However, it is always better to keep a full backup before doing these tests.

    I can see the problem and the issue was coming from a CSS applied to your theme. You can override that using this CSS in your wp-admin > Appearance > Customize > Additional CSS field –

    .woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1,
    .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2 {
        max-width: 50%;
    }

    I hope this helps.

    Thank you ??

    Thread Starter emilydolanova

    (@emilydolanova)

    This worked! Thank you so much, I’m so grateful!

Viewing 4 replies - 1 through 4 (of 4 total)
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