Checkout Page Loader Spins Indefinitely on WooCommerce Site

  • Resolved hizbullah06

    (@hizbullah06)


    2 months, 3 weeks ago

    Hello,

    I’m experiencing an issue on my WooCommerce site where the loader on the checkout page spins indefinitely. This occurs when entering information in the credit card form or updating product details.

    Here’s what I’ve tried so far:

    1. Switched to the default WordPress theme (Twenty Twenty-Three).
    2. Deactivated all plugins except WooCommerce.
    3. Cleared the cache and tested in incognito mode.

    Despite these steps, the problem persists. The console logs show the following error:

    POST https://premiumgrips.com/?wc-ajax=update_order_review 500 (Internal Server Error)

    I’ve enabled debugging, but I’m unsure how to interpret the logs or resolve this. My WooCommerce and WordPress installations are up-to-date.

    Could someone guide me on what might be causing this and how to fix it?

    This is my Woocommerce status report: https://pastebin.com/Lq6eLVnR

    Thank you for your support!

    • This topic was modified 2 months, 3 weeks ago by hizbullah06.

    The page I need help with: [log in to see the link]

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  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I noticed that you have updated the WooCommerce database but have not updated the WooCommerce plugin itself.

    Could you please update the WooCommerce plugin to the latest version (9.5.1) and check if that resolves the issue? Also, According to this guide,?the issue is due to a cached nonce. Therefore, please try to purge your server’s cache and disable any caching solution whether it is a plugin or a server-side solution provided by your host.

    let me know how that goes.

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