Checkout page not fully translated

Hi @chorche505

Thanks for reaching out!

I understand that you are using the third-party plugin Loco Translate to translate some text strings on your site’s checkout page, however, these are not displaying as expected, correct?

WooCommerce is already translated into a few languages and does come translation-ready out of the box. All that’s needed is a?translation file for your language. Furthermore, there are several methods to create a translation, most of which are outlined in the WordPress Codex.

In your case that you are using a third-party plugin that we don’t provide support for based on our Support Policy, I recommend that you reach out to the developers of the plugin for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

https://www.ads-software.com/support/plugin/loco-translate/

All the best and hopefully, the issue will be fixed soon.

Hi @xue28,

THe issue is that everything is being translated, except the payment gateways text which is pulled from woocommerce (where you choosing what tipe of payment you want to proceed with):

“1 – Direct bank transfer
Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account

2 – Cash on delivery
Pay with cash upon delivery.”

So, in Loco translator -> woocommerce – I could find the strings, and yes, they are translated of course, but it doesnt appear on the frontend… That is the problem. ??

Any thoughts how to fix it please?

• This reply was modified 1 year, 10 months ago by chorche505.

Hi @chorche505

Thank you for providing further information about your issue here.

I understand that you are using the third-party plugin Loco Translate to translate the payment methods above, however, translations are not showing on front-end as expected, correct?

As mentioned above, this is a third-party plugin that we don’t provide support for based on our Support Policy, hence, I recommend that you reach out to the developers of the plugin or post to the proper forum thread for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with their plugin.

Hope this helps!

Dear @xue28 Xue

They simply do not provide support for this kind of problems since its not in their competence, kindly check the second half of their support page regarding this issue:
https://localise.biz/wordpress/plugin/support

By the way, its not a theme issue either…

Please can you help me?

Hello @chorche505,

Have you tried looking for these strings in the files of the mentioned plugin you using for the checkout page or even the theme files?

Link to image: https://d.pr/i/PTIP9Q

Cheers!

Hello @babylon1999,

Sure I did, I didn’t found the strings I want to translate elsewhere, only under Woocommerce… the strings are translated there (in Loco) but it doesnt show on the frontend… ??

https://snipboard.io/kB2GMJ.jpg

As I mentioned earlier, troubleshooting third-party integrations is not within our scope of support.

I did come across a similar thread on the support forums of XT Floating Cart for WooCommerce Pro: https://www.ads-software.com/support/topic/plugin-translation-118/

I hope it helps. If you still require assistance, I recommend creating a new thread from here: https://www.ads-software.com/support/plugin/woo-floating-cart-lite/

Cheers!