CHECKOUT PAGE NOT WORKING, Error: Sorry, Your Session has Expired

  • Resolved ezenpur

    (@ezenpur)


    4 years, 3 months ago

    Hi,

    Can you please help me.
    After I have updated Woocommerce 4.4.0 version and also allow to update data base, I cannot collect any payments via checkout page because pop up the error :Sorry, Your Session has Expired.

    In this moment my site business cannot take appointments or sell product since checkout page doesn’t allow any payment method …

    How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @ezenpur!

    This is very likely a conflict with your theme or another plugin, and I would recommend temporarily switch to another default WordPress theme, like Storefront, to see if the same happens there. If the issue goes away, then you will need to contact your theme author for further help. If the issue remains, then you will need to disable all plugins except for WooCommerce core, to see if that resolves the issue. If it does, you will need to re-enable each plugin on-by-one until it breaks again and then contact the author of the conflicting plugin.

    If you don’t want to make this switch on your live production site, then I would recommend you use a free plugin like https://www.ads-software.com/plugins/wp-staging/ where you can do the test without it impacting your production site.

    You can learn more about conflict testing here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Cheers!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter ezenpur

    (@ezenpur)

    Hi Jess,

    Sorry for not giving any feedback.
    I disabled all plugins and enabled back and seems that the error was generated by a conflict between WooCommerce Cart Abandonment Recovery and WooCommerce.

    I didn’t contact yet CartFlow Inc for a solution, I just deactivated the plugin and everything works fine.

    Thank you for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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