• Resolved rcthink

    (@rcthink)


    Hi all,

    I’ve disabled Paypal Standard and Stripe and am setting up Paypal Payments but can’t get the checkout page to work. I add an item to the cart and can modify that. If I click proceed to checkout, it just comes back to the cart. If I try to pay with Paypal, it comes back to the cart. I’m not sure how long this has been like this but someone purchased something last week. I haven’t changed anything except the plugins moving away from the old Paypal Standard plugin.

    I tried enabling the Storefront theme and disabling all plugins but it still does the same thing.

    Woocommerce status report below.

    WordPress Environment
    
    WordPress address (URL): https://pureoutside.com
    Site address (URL): https://pureoutside.com
    WC Version: 7.4.1
    REST API Version: ?</img> 7.4.1
    WC Blocks Version: ?</img> 9.4.4
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_US
    External object cache: –
    
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    PHP Version: 7.4.30
    PHP Post Max Size: 20 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
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    Max Upload Size: 20 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img> Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
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    WC Database Prefix: ftu_
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    Database Data Size: 128.17MB
    Database Index Size: 25.50MB
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    Post Type Counts
    
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    Security
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    Active Plugins (21)
    
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    All in One SEO: by All in One SEO Team – 4.3.2
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    Force SSL: –
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    Currency Position: left
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    Author URL: https://themeisle.com
    Child Theme: ?</img>
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    WooCommerce PayPal Payments
    
    Onboarded: ?</img>
    Shop country code: CA
    WooCommerce currency supported: ?</img>
    Advanced Card Processing available in country: ?</img>
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: –
    Logging enabled: ?</img>
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    Admin
    
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    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
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    Disabled Features: minified-js
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    Daily Cron: ?</img> Next scheduled: 2023-03-09 02:49:54 -08:00
    Options: ?</img>
    Notes: 115
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 163
    Oldest: 2023-02-04 20:33:55 -0800
    Newest: 2023-03-07 19:31:15 -0800
    
    Failed: 8
    Oldest: 2023-02-14 17:34:55 -0800
    Newest: 2023-03-02 18:43:16 -0800
    
    Pending: 6
    Oldest: 2023-03-07 19:36:00 -0800
    Newest: 2023-03-14 19:07:56 -0700
    
    Status report information
    
    Generated at: 2023-03-07 19:36:25 -08:00
    `

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @rcthink,

    Thank you for providing the system status report!

    I tried to checkout on your site and everything works as expected.

    Screencast: https://d.pr/v/0PUBz5

    However, I did notice your site missing SoapClient which is a requirement for some Payment gateways. Your hosting service should be able to help you enable it.

    Also, it’s worth clearing both the browser and server cache if this happens ever again randomly.

    Please let us know if you have any other questions.

Viewing 1 replies (of 1 total)
  • The topic ‘Checkout page redirects to cart’ is closed to new replies.