Checkout page stripe payment form not woriking after upgrading WC <8.4

  • Resolved robertjourney

    (@robertjourney)


    10 months, 3 weeks ago

    Hi,

    When i updated the woocommerce(8.4.0)

    I’m facing issue on the checkout page.

    Stripe payment checkout form not working here.

    Also, when i checking the console getting following error.

    Uncaught TypeError: Cannot read properties of undefined (reading ‘defaults’)
    at HTMLDocument. (checkout.min.js:1:81)
    at j (jquery.min.js:2:27136)
    at Object.fireWith as resolveWith
    at Function.ready (jquery.min.js:2:29783)
    at HTMLDocument.K (jquery.min.js:2:30128)

    Is there any solution how to fixed that?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey there, @robertjourney! Thanks for contacting us. I’m happy to help you.

    I understand how frustrating it can be to face issues like this one, especially with payment processing on the checkout page. The error you’re seeing in the console is related to a conflict in the checkout JavaScript.

    Let’s try a few steps to resolve this:

    1. Clear Caches: Begin by clearing your browser cache and cookies. Sometimes, old files can cause conflicts with updated versions.
    2. Update everything: Please make sure all your plugins and theme are updated to the most current version.
    3. Plugin/Theme Conflict: This may be caused by a conflict. To test it, temporarily switch to a default WordPress theme like Storefront and disable all plugins except WooCommerce and Stripe. Check if the issue persists. If it resolves, reactivate the theme/plugins one by one to identify the conflicting one. You can find more about this in this guide.

    Having said that, before trying option 3, please share more information about the issue with us so we can investigate it further.

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

    Can you also please share more details about what happens?

    I checked your site and the checkout seemed normal, on my end. Can you share the steps you take to replicate the issue?

    Looking forward to your reply.

    Have a wonderful day!

    I have the same problem on the checkout page.
    How did you fix it @robertjourney?

    Hey, @simov!

    We will be happy to assist you further with this.

    Per WordPress forum guidelines, would you mind opening up a new thread for this so that we can keep things organized and offer more personalized support for you?

    When you do, please include as many details as possible about the issue you are facing.

    If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thank you!

    Have a wonderful day!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey there ??,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Checkout page stripe payment form not woriking after upgrading WC <8.4’ is closed to new replies.