Checkout process mistake – missing shipping

The URL is: briefkochen.de
I use the WooCommerce German Shop Plugin and WooCommerce Deutsch (de_DE) of Deckerweb.de. I deactivate both plugins but I’ve the same problem. The checkout process stops at shipping.

I am having the same exact problem at https://www.pokehut.com

I’ve already received two calls regarding it. I’ve tried to deactivate and reactivate the plugin, clearing my cache, and reinstalling Word Press but nothing is working.

There is a screenshot of the problem:

https://i1130.photobucket.com/albums/m528/mexican_tofu/Screenshot2014-12-15210224_zps3fdf7997.png

Any answers would help us greatly,

Thanks.

Hey,

I was having exactly the same problem with one of my sites.

After troubleshooting I located the problem to the IThemes security plugin – https://www.ads-software.com/plugins/better-wp-security/ which seems to now be conflicting following the WooCommerce update.

Once you disable the plugin the error disappears.

Hoping for a quick update to the problem since it’s my preferred security plugin.

Hope this helps.

John

I didn’t have any such plugin installed. I just decided to take a chance and disable the Jetpack plugin since I don’t know what it does and that seemed to fix it.

I don’t know.

I’m pretty sure this is cache. Can you try if clearing your browser cache and reloading the checkout page fixes the problem?

@thaysenf and @pokehut I’ve tested both your websites and they work fine for me.

@kooji: That’s right. I’ve now deactived the plugin WooCommerce German Shop Plugin and it works but I need the plugin cause of the german legal decision.

It was a mistake in the WooCommerce German Shop Plugin.