• I’m having a whole bunch of problems after a support person at my hosting provider “fixed” what turned out to be a trivial problem. In doing so, she deactivated all my plugins, then reactivated a whole bunch of extra ones that I never had activated. Afterwards, the following problems showed up:

    1) The Checkout page shows a redirect error, which only fixes when “Force SSL” is turned off (I want it on on checkout pages, for obvious reasons).

    2) I now have a new top-level page that I never created and wasn’t there before: Checkout –> Review Order. It appears to have coopted the checkout process. This support page here on the forums appears to reference the issue: https://www.ads-software.com/support/topic/about-review-order-page?replies=5

    I would like to know if a) I can safely delete the Checkout –> Review Order page, and b) how to get back my Checkout page functionality *with* Force SSL.

    My site is https://www.practicalreiki.online. I’m still building it.

    Thanks,
    Nicole

    https://www.ads-software.com/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    I have no idea what powers “Review Order” but its not WooCommerce core. German plugin?

    Rather than use force SSL, disable it and run the entire site over https (seems you may be already?)

    Thread Starter nfreed

    (@nfreed)

    It seems as if the “Review Order” page is an artifact of the WooCommerce PayPal plugin, which got temporarily enabled, then disabled by the support rep. I’ve referenced a thread from this forum above that references it.

    As for the SSL, I have a security certificate and WordPress is installed on https, but I don’t know enough about the technology to know what’s required beyond that. The WooCommerce docs seem to indicate that forcing the entire site, and not just the checkout pages, to run over SSL would result in slowdowns. So I chose the option to just enable the checkout pages.

    But that’s not really the point. The point is that everything was functioning fine with the Force SSL on the checkout pages before the support rep broke it. I want to go back to that. There should be a simple way to figure this out.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    I think the slowdown would be negligible, and its (apparently) better for SEO.

    Not much I can do here – I don’t know what they may have changed beyond plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
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