• Resolved eSaner

    (@esaner)


    I’ve got a store setup, but can’t get the checkout total to finish loading; the spinner keeps spinning. None of these suggestions have worked. Any suggestions on how to fix this?

    URL: https://store.vcsllc.co (note: all main menu items except “Store” go to a different, non-wp site)

    1. Problem still occurs with all plugins but Woocommerce deactivated, and Twenty Sixteen theme activated.

    2. Home/Site URLs match

    3. WP memory is 256MB

    4. No errors in Chrome console or WP Debug

    System Status:

    ### WordPress Environment ###
    
    Home URL: https://store.vcsllc.co
    Site URL: https://store.vcsllc.co
    WC Version: 2.5.3
    Log Directory Writable: ?  /var/www/wordpress/wp-content/uploads/wc-logs/
    WP Version: 4.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: nginx/1.4.6
    PHP Version: 5.5.9-1ubuntu4.14
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.6.23
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.5.3
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    
    ### Active Plugins (1) ###
    
    WooCommerce: by WooThemes – 2.5.3
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #8 - /
    Cart: #9 - /cart/
    Checkout: #10 - /checkout/
    My Account: #11 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Twenty Sixteen
    Version: 1.1
    Author URL: https://www.ads-software.com/
    Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –

    https://www.ads-software.com/plugins/woocommerce/

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