Checkout Unavailable!

  • Resolved rgontech

    (@rgontech)


    2 years, 8 months ago

    I’m running Event Tickets plugin on WordPress 6.0. I have configured payment through PayPal, but when I try to buy a ticket, I immediately get this error:

    Checkout Unavailable!
    Checkout is not available at this time because a payment method has not been set up for this event. Please notify the site administrator.

    At this point, I’m unable to get past this.

Viewing 9 replies - 1 through 9 (of 9 total)

  • me too!!!
    Help please!

    Plugin Support masoodak

    (@masoodak)

    Hi @rgontech,

    Thanks for reaching out!

    Would you so kind as to share a few screenshots Tickets Commerce and PayPal tabs, under Tickets > Settings > Payments so that I have a better unerstanding of how payment handling is setup on your site. Please be sure to blur private information in the screenshots, such as PayPal account details.

    Kind regards,
    Masood

    I don’t know how to share the images, there is no option to do so
    But you can see them in this link
    festivalgollut.com/ijaioas9sf/

    Plugin Support Abz

    (@abzlevelup)

    Hi @nunu75, thanks for getting back to us. Sorry to hear about this.

    That’s weird, checkout page and success page option/setting should be available under Tickets → Settings → Payments. See the article here: https://theeventscalendar.com/knowledgebase/k/configuring-the-checkout-and-success-pages/.

    I’m curious, could you provide the versions of the following:
    1. WordPress
    2. PHP
    3. The Event Tickets

    Looking forward to helping you with this one.

    Best,
    Abz

    Hi @abzlevelup,

    WordPress: 6.0.1
    PHP: 7.4.30
    The Event Tickets: 5.4.2.1

    thanks for your help.
    I have checked and everything is fine.
    I don’t understand why it doesn’t work

    Núria

    The error is with the wpml plugin
    If I disable the plugin, it works.

    Plugin Support Abz

    (@abzlevelup)

    Hi @nunu75, thanks for more information here. Appreciate you identifying the conflict with WPML and bringing this to our attention.

    I’d be sharing this with the team, and while waiting, you could also reach out to the WPML team and check with them regarding this issue.

    I’d get back to you as soon as I hear from the team.
    Have a great day.

    Best,
    Abz

    Plugin Contributor Brian Krane

    (@redscar)

    Hi @nunu75 and @rgontech. As @abzlevelup stated above, we shared these issues with the team. We have tried replicating it on a local environment and have been unable to. Would you be able to provide additional information? For example, any options you have changed with either Event Tickets or WPML?

    I see above that you state that an error is occurring. Would you be able to provide the exact message? Any additional information you provide would assist the team in replicating this issue.

    We look forward to hearing from you.

    Have a great day.

    Regards,
    Brian

    Plugin Support Abz

    (@abzlevelup)

    Hi @nunu75 and @rgontech, more information about the issue would be great for us as we are trying to replicate the issue. Brian and I would keep this thread open, we’re looking forward to finding out more about this issue.

    Have a great week ahead.

    Best,
    Abz

Viewing 9 replies - 1 through 9 (of 9 total)
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