Checkout won’t load – endless spinning icon (wc-ajax 403)

Hi,

I updated to WooCommerce 3.0.1 and now the checkout function on my site doesn’t load. As others have described, it endlessly loads and I see this in my Javascript developer console:

jquery.js:2 POST https://bloomsubscription.com/checkout/?wc-ajax=update_order_review 403 ()
send @ jquery.js:2
ajax @ jquery.js:2
update_checkout_action @ checkout.min.js:1

I’ve tried switching to the default WooCommerce storefront theme, and uninstalling WooCommerce and installing it again. Neither fixed it. I also tried repairing the WP tables as described here: https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/

Also, when I try to go to permalinks and hit “save,” it brings me to a 404 page and shows this error in the javascript console:

options-permalink.php?wc-ajax=get_refreshed_fragments Failed to load resource: the server responded with a status of 404 ()
options-permalink.php Failed to load resource: the server responded with a status of 404 ()

I tried switching to the default Twenty Seventeen theme, and the permalinks error still happens.

I contacted my hosting provider and this was their response:

We have tested the checkout section of your website and faced the same issue on our side.
Also, we have checked server error logs and php error logs.
There were no error logs on server side, however we have found one in your account here: bloomsubscription.com/error_log
Here is the exact log:
[08-Apr-2017 19:29:49 UTC] The The "woocommerce_get_price" hook uses out of date data structures and function is deprecated since version 3.0.1. Replace with woocommerce_product_get_price.

We suggest re-installing this plugin in order to resolve this issue.

Here is my system report:

### WordPress Environment ###

Home URL: https://bloomsubscription.com
Site URL: https://bloomsubscription.com
WC Version: 3.0.1
Log Directory Writable: ?
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.30
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.36.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: ? 5.5.32 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.0.1
WC Database Prefix: wpun_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (1) ###

WooCommerce: by Automattic – 3.0.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
wsspg_subscription (wsspg_subscription)

### WC Pages ###

Shop base: ? Page visibility should be public
Cart: #18 - /cart/
Checkout: #19 - /checkout/
My account: #20 - /my-account/

### Theme ###

Name: Azera Shop
Version: 1.1.7
Author URL: https://themeisle.com/
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

• This topic was modified 7 years, 7 months ago by ckitaura.