Checkout Woocommerce doesn’t work

  • Resolved lvwrz

    (@lvwrz)


    4 years ago

    Hi there!

    I got an issue with the last step of the order. Once I get to the checkout page and fill out all requiered fields an error appears on the top of the page but, it doesn’t say anything…Find attached a screenshot below.
    Screenshot

    Note: I’ve tried all payment options.

    Anyone knows how to fix this?

    Many thanks
    Ivan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    Hey Ivan,

    Looking at your screenshot, it looks like you are running into a conflict caused by either your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://www.ads-software.com/plugins/wp-staging.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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