• If the child theme is activated ever, page specific settings can no longer be adjusted.

    For my scenario, I would like to have page titles on all pages except my home page. I turned on page titles in the customizer, then attempted to turn it off in the home page settings. (Page Settings and Styling>Title>Disable. Going to the home page or refreshing the edit page would show that the setting was not saved as the Title was set back to Default even though changing the setting and clicking Update would give the page updated message.

    I setup a new empty site and only installed the OceanWP theme and Ocean Extra. The setting changes outlined above would now work. I installed the child theme and it caused the settings to no longer be saved like on my staging site. Activating the 2024 theme then reactivating the OceanWP theme, but NOT the child theme doesn’t resolve the issue. Only by deleting the OceanWP theme, child theme, and Ocean Extra, then deleting any fields in the postmeta table that had “ocean” in them did the issue “resolve”. And by resolve, I mean that changes would work with the OceanWP theme and Ocean Extra reinstalled/activated.

    Thanks for the help!

    • This topic was modified 8 months, 3 weeks ago by htech.
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  • Thread Starter htech

    (@ibctech)

    Update: I have show custom fields turned on in WordPress and I found a field on the page called “ocean_disable_title”. Setting the value to “on” disables the title for the home page, but using the controls in the page settings and styling still doesn’t work.

    Hello @ibctech,

    Thank you for reaching out,
    We don’t have any code in the child theme that can cause problems.
    If those options are working well without using the child theme, you should check your customizations in the child theme.
    To do this, please do the steps below and recheck your issue:

    Troubleshooting child theme:
    1- Remove all customizations on the child theme.
    2- add your customization one by one to the child theme.
    3- After adding each customization code, check your issue

    Note 1: in the staging website, if you have a cache plugin or server cache. You need to clear its cache contents or disable them.

    Note 2: Please get a full backup from your website before removing all customization.

    Please read this article about the child theme:
    https://docs.oceanwp.org/article/90-sample-child-theme
    Here is the original child theme:
    https://github.com/oceanwp/oceanwp-child-theme

    Also, some plugins may be affecting it.
    In the meantime, please perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins, then activate them one by one and check for this issue. Continue doing this until you find out what product is causing a conflict with our product.

    I hope it helps.
    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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