• Hello,

    Please note that I have spent countless hours and have read countless forums before posting here. I still cannot fix the problem.

    My Issue – I have created a child theme for the PinThis pixelbeautify.com theme. I have created a .css file with no problem and I have created a blank functions.php file with no problem. The site still functions as planned. HOWEVER, when I add ANYTHING to the functions.php tab I get the white screen of death and my only option to is to delete the functions.php file in FileZilla. After I delete the file, the site works again.

    I have tried, what I think is everything. I have put my code in a Hex editor and there are no hidden characters. I have tried just adding “<?php” to the child theme functions.php and this causes the WSOD. I have tried putting in a custom function, this causes WSOD. Literally, if anything gets entered into the child theme functions.php file, I get the WSOD.

    Please help.

    Tyler

Viewing 6 replies - 1 through 6 (of 6 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Is this issue specific to your theme?

    Thread Starter msutyler

    (@msutyler)

    Sorry but I don’t follow. The original theme works just fine and I could edit those files but I want to “do it the right way” and setup a child theme to make all my edits.

    Would it be a theme specific problem even though I have already setup a child theme and a .CSS file, and that works. It’s only when I add anything to the functions.php file that it causes the WSOD.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Have you talked to your theme’s vendors about this? It sounds like they don’t support child themes.

    Thread Starter msutyler

    (@msutyler)

    I see. So supporting child themes isn’t universal and depends solely on the developer of the theme to include?

    This knowledge would’ve been extremely helpful a couple days ago but I am thankful I know now.

    Thanks.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    It depends on the developer. Even in themes distributed on www.ads-software.com there’s no universal compliance for child themes.

    Thread Starter msutyler

    (@msutyler)

    Well, this still might not be the reason. I have looked at the support section for the theme and it looks like others have been able to successfully create a child theme.

    I have reached out to the dev for support but based on his track record in the comments section I’m not expecting much help.

    So if others have potential fixes please speak up.

Viewing 6 replies - 1 through 6 (of 6 total)
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