Child theme only displays occasionally

  • Resolved frost-admin

    (@frost-admin)


    9 years, 8 months ago

    Our website https://www.frostillustrated.com recently started displaying without the theme at all. At first this happened about half the time, now it’s almost all the time. But occasionally it will still display correctly.

    See a screenshot here:
    https://drive.google.com/file/d/0BysCapFplZ_8eWhqN2MxN29CNEE/view?usp=sharing

    I did nothing to cause this, as far as I know. I’ve deactivated all plugins, but that hasn’t helped. Clearing the cache, flushing DNS, re-activating our caching plugin in case it’s a memory issue. None of it has helped.

    Any help would be greatly appreciated! I’m in over my head here and don’t know what to try next.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Are you hosted on Dreamhost? And did this start happening about a month ago? You’re the third person I’ve come across with this problem.

    I’m going to assume that you are on Dreamhost, because when I do a view source on your site, I can see the tell-tale pagespeed files littering your source code. What happened was that Dreamhost decided to turn on Page Speed Optimization for all of its WordPress installs. Unfortunately, this seems to cause CSS files not to properly display. You want to go to your Manage Web Hosting page on Dreamhost and turn off Page Speed Optimization. You should see it take effect in a few minutes.

    For reference, you can check out this thread and this thread.

    Thread Starter frost-admin

    (@frost-admin)

    Bless you, it worked!!!
    I had already made the problem worse by my ignorant attempts at fixing things, but once those were remedied the site came back good as new.

    Your posting of those similar threads was what convinced me this was the right solution, so thanks for that as well.

    Boo to Dreamhost support for their general unhelpfulness throughout.

    Thread Starter frost-admin

    (@frost-admin)

    (Marked as resolved)

Viewing 3 replies - 1 through 3 (of 3 total)
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