Child Theme Upgrading

  • Resolved stumur

    (@stumur)


    2 years, 10 months ago

    Hi,

    Sorry to be a bother. I use a Themedy child theme on my WordPress site, called Derby, which runs on an old version of Genesis. The Derby theme is old and displays many PHP errors that will break the site soon if I don’t update it to the much newer Derby child theme, which also comes with a Genesis update too. But when I try to update the child theme, all my customisations disappear and the site is poorly laid out, unrecognisable from the earlier Derby child theme. Will this plugin of yours be suitable somehow to help me upgrade to the newer version of my child theme, and keep all my customisations? No customisations were ever done in the parent theme – just the child theme.

    Thank you, Stu

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support themeeditorsupport

    (@themeeditorsupport)

    Hey @stumur,

    We have checked the issue and we would request you to please contact your website developer or theme support to suggest a way to upgrade child theme.

    As Our plugin doesn’t support the upgrading of the child theme to a newer version.

    Please let us know of any other queries.

    Regards,
    Support Team-Theme Editor Pro

    Thread Starter stumur

    (@stumur)

    Thank you. They dropped all support a year ago and don’t reply to any queries now, but thank you for the suggestion. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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