Chinese character display error

  • Resolved chynphh

    (@chynphh)


    11 months, 3 weeks ago

    When I used ImageHover’s Display Post, I encountered a problem with Chinese display.
    After I added the Post Style, the Chinese display error seemed to be unicode, but there was no problem when I only used Image-Effects. Is there anything I should make changes to?

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Richard

    (@richardmallick)

    Hello,
    Thank you for contacting us. Can you share the URL? So we can investigate the issue.

    Regards,
    Oxilab Support.

    Thread Starter chynphh

    (@chynphh)

    Sorry, my website is currently deployed locally.
    It seems that Display Post is not decoding the data when getting it.
    “测试” shows “u6d4bu8bd5”
    It is also very simple to locate this problem, just add an article titled “测试”.
    If you still cannot locate the problem, please contact me in time, maybe we can use remote control.

    Plugin Author Richard

    (@richardmallick)

    Can you record a video and provide us? So we can check it out.

    Thank you,
    Regards,
    Oxilab Support.

    Thread Starter chynphh

    (@chynphh)

    I have recorded a video that includes my use of Display Post and my blog list. Do I need to include other content?

    Sorry, I don’t have a place to store it online. Can I send it to an email address?

    Plugin Author Richard

    (@richardmallick)

    You can use Loom or Vidyard to record a video. It will give you a shareable link. So give us the video link.

    Thank you.

    Thread Starter chynphh

    (@chynphh)

    I’ve recorded the video. The link is：
    https://www.loom.com/share/96ff6839885043b5bb0da6efc7d3def7?sid=6bbd4178-66e8-4120-9de3-288e866cea1b

    Plugin Author Richard

    (@richardmallick)

    Thank you very much for the video. I am sending this video to our developer. He will take care of it. I will give you an update.

    Regards,
    Oxilab Support.

    Thread Starter chynphh

    (@chynphh)

    Thank you. How long can this problem be expected to be resolved? My website heavily relies on your plugins.

    Plugin Author Richard

    (@richardmallick)

    Don’t worry, We will try to resolve it as soon as possible.

    Thank you.

    Thread Starter chynphh

    (@chynphh)

    Hello,
    Is there any progress?

    Plugin Author Richard

    (@richardmallick)

    Hi,
    Sorry for the late reply. Display post isn’t a free feature. So kindly contact us via?https://www.facebook.com/oxilabdev?for dedicated support. Our support team will help you there.

    Thread Starter chynphh

    (@chynphh)

    hello,

    May I ask if this Facebook account is still in use? I noticed that it has been a long time since the last update. I contacted them on it, how long will I get a reply? Perhaps there is an email that can provide technical support?

    Plugin Author Richard

    (@richardmallick)

    Hi,
    We have released the latest version plugin. Hopefully it can solve this issue. Please update the plugin. Please let us know if you get any issue.

    Thank you,
    Regards,
    Richard.

    Plugin Author Richard

    (@richardmallick)

    Hello,

    We’re going to mark this topic resolved.

    If you experience any further difficulties, please feel free to open a new topic.

    Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)
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