Chrome and Firefox feed error

  • Resolved zoodio

    (@zoodio)


    7 years, 11 months ago

    Hello there,

    really easy to use plugin! but having a issue now….
    On Safari, the plugin works as should be, but on Firefox and Chrome, the plugin somehow not being able to show instagram feed.
    It has a error message “Unable to show Instagram photos”

    Any idea what the house of the errors???

    Thank you very much for your support and great plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey zoodio,

    Glad you like the plugin!

    Typically when there is a browser specific issue it’s due to an extension or add-on. Can you turn off other extensions/add-ons for those browsers or try viewing the page with them with another device to see if there is still an issue?

    Otherwise, you can use this contact form to send me a link and I can take a look as well:

    https://smashballoon.com/instagram-feed/support/

    Hey. i have problem too…
    on Chrome no work ;( what need off etc?
    but i can off but example users not…
    how be?
    thx!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey metil,

    Occasionally an ad blocker on a specific browser will cause the feed to load. Is that your issue? What add-ons or extensions are you using?

Viewing 3 replies - 1 through 3 (of 3 total)
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