Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author cubecolour

    (@numeeja)

    I have not been able to reproduce the issue you describe on any of my test sites with Chrome Version 46.0.2490.71 (64-bit) on my Mac.

    A screenshot probably wouldn’t help, but a link to the affected page on your site would enable me to investigate.

    As an initial troubleshooting step, does the issue still occur on your site if you deactivate all other plugins and switch to the default twentyfifteen theme?

    Thread Starter patcf24

    (@patcf24)

    Here is the location:

    https://www.pmddesign.com/medical-alert/

    It seems to work on other browsers, but you will notice that when you click on a tab, the other tab(s) get buggy.

    Thread Starter patcf24

    (@patcf24)

    Plugin Author cubecolour

    (@numeeja)

    Does the issue still occur on your site if you deactivate all other plugins and switch to the default twentyfifteen theme?

    Thread Starter patcf24

    (@patcf24)

    Is that your solution? If so, it doesn’t get me anywhere as I need the current theme I am working with.

    Plugin Author cubecolour

    (@numeeja)

    No it is a troubleshooting step. I never suggested it was a solution.

    Temporarily switching to a default theme and temporarily turning off the plugins to investigate whether an issue only occurs when a particular theme or plugin is active may help you get closer to a fix.

    Thread Starter patcf24

    (@patcf24)

    Ok. Switched it out. Doesn’t look like the error happens with everything else deactivated and switched over to the twentyfifteen theme.

    Plugin Author cubecolour

    (@numeeja)

    Now you can activate your theme and then the plugins one by one until the issue reoccurs. Check whether the issue occurs after each activation so you can identify which particular plugin (or theme) appears to be the cause.

    Thread Starter patcf24

    (@patcf24)

    Is this plugin dependent upon having the Custom Content Shortcode plugin activated? I feel like the issue could be with that plugin. But when I deactivate it, the tabs dont work.

    Thread Starter patcf24

    (@patcf24)

    Ok, might be onto something here. I am basically displaying these tabs within a widget on the home page. When I put the tabs on a regular page, the issue does not happen: https://www.pmddesign.com/medical-alert/92-2/

    The question is: how do I add it to the widget and NOT get the error/bug?

    Thread Starter patcf24

    (@patcf24)

    Here is a screen of the admin widget area. When I keep the tabs as a custom text field in the first widget, the error does not happen. However, once I move it down to any of the other 3 spots, the error happens.

    https://www.pmddesign.com/medical-alert/wp-content/uploads/2015/10/Screen-Shot-2015-10-21-at-3.08.26-PM.png

    Plugin Author cubecolour

    (@numeeja)

    The Tabby Responsive Tabs plugin does not depend the custom content shortcode plugin. I have never used that plugin, so can’t tell what is going wrong, however It does seems
    like rather a convoluted way to include the tabs in the page.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Chrome Error/Bug When Clicking on Tabs’ is closed to new replies.