• Resolved giorgiorusso60

    (@giorgiorusso60)


    Hi, using Chrome some of my converted images (afif) aren’t showed. As I can see those who are in the widget area. They are showed for a second and next dissapear. This is not true with ingognito. All it works on mozilla and edge. I think could be related to your plugin but I don’t know how to check.

    I cleaned caching in cloudfloure several time but the problem persists. Could you make a check if there’is something wrong? It’s urgent. If you’ll need I can send you credentials.

    The page I need help with: [log in to see the link]

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  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @giorgiorusso60,

    Thank you for your message.

    I have checked and the plugin works on your site without any problems. I have simulated browsers with and without AVIF support. The correct images are loaded every time.

    I also have no problems with images disappearing. If the problem does not occur in incognito mode, I assume the problem is the cache. Please clear it in your browser and then check if the problem still occurs.

    Best,
    Mateusz

    Thread Starter giorgiorusso60

    (@giorgiorusso60)

    Ok. It was the cache. Now it’s working.

    Thanks

    Thread Starter giorgiorusso60

    (@giorgiorusso60)

    I close the ticket

Viewing 3 replies - 1 through 3 (of 3 total)
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