Chrome notification to users

  • Resolved devsg9

    (@devsg9)


    6 months, 4 weeks ago

    A pop-up appears on screen to users with this message and app icons displayed..”if this web app is trying to trick you into thinking it’s a different app, uninstall it.

    below the message two app icons (it is the same icon displayed in our app case) shown with first one arrow to second one

    below that, tabs [uninstall] [ok]

    This creates a doubt or worry about our app among users. we haven’t changed any app icon in the backend then why this message should be shown to users.

    Could you please look into and update the status please.

Viewing 15 replies - 1 through 15 (of 18 total)

  • Same here with all my webapps.

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Thank you for reaching out. Could you please share a short video showing the steps you’re taking and the exact issue you’re encountering? Also, please provide the URL. This will help us check accordingly and provide a solution.

    The same issue with PWA on my android tablet. Probably after two recent plugin updates this month. And app icon became smaller after that, very small.

    Plugin Author SuperPWA

    (@superpwa)

    @astahov006 : Hi, Could you please share a short video showing the steps you’re taking and the exact issue coming on your end? So we can check accordingly. Also please share URL.

    Hello SuperPWA!

    My site: https://infosecportal.ru/

    Topic author has described the problem very precisely. I can only add that my app icon has become microscopic after that. And it’s not related to any changes in plugin settings.

    It happens with each one the the webapps I have and to all my clients: Image attached on link

    https://www.imghippo.com/i/HJcCa1724941036.jpg

    It is in Portuguese – It reads:

    “Check Icon Update”

    “If this webapp is trying to pass as another app, uninstall it”

    options: “Uninstall App” or “OK”

    Plugin Author SuperPWA

    (@superpwa)

    Hi, We are currently checking this concern and will update you soon. We kindly request your patience in the meantime.

    Hi. This issue is still happening and my clients are not happy. Can you please update? Thank you

    Plugin Author SuperPWA

    (@superpwa)

    Hi, we’ve checked on our end and couldn’t find any such issue. Could you please confirm if you’re using any security app on your device that detects malware? If yes, kindly share the name and link.

    good morning I too on cherryeventi.it have the same problem after the latest updates

    I’ve reinstalled my PWA and don’t see any problems now.

    yes but it is unthinkable to make everyone reinstall the app

    Unfortunately, it happens now and then with some apps.

    The icon also shrank for me, and by uninstalling and reinstalling it returned to normal, but it is unthinkable to ask 50 people to do the same thing, a fix needs to be done urgently

    the problem seems to have arisen after the introduction of Maskable Icons

Viewing 15 replies - 1 through 15 (of 18 total)
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