Circle of Death Keeps Spinning

  • Resolved dakotanz

    (@dakotanz)


    2 years, 1 month ago

    Hi, I have been trying to save images from my media gallery to a new gallery in Photo Gallery. I have had theses same images working perfectly in another gallery I was using but in yours, no matter what I do, click update, choose and option from bulk actions drop down, everything results in a spinning loader that stays spinning for over half an hour (I end up having to stop it). Any ideas why this might be happening? I have no internet connectivity issues and high speed fibre. I have watched a tutorial but it was a bit old and some options have changed like there no longer seems to be a save button so I now presume it’s the update button? One more thing, the only reason I am looking to use your plugin is because the video looked like you could swipe on mobile but I am not seeing this option when I go to lightbox setting. Can it do this? Thanks.

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  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @dakotanz, hello!

    Thanks a lot for reaching out – sorry to hear about your issues,

    May I kindly ask you to send us a URL of the page where you have the faulty gallery inserted?

    We’ll do our best to troubleshoot and get back to you with an update ASAP,

    Thanks!

Viewing 1 replies (of 1 total)
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