City Taxes

Share a screenshot of your rates.

This https://snag.gy/0UMw3L.jpg works fine and charges taxes the way it should, but this https://snag.gy/LEiobm.jpg results in zero for taxes.

You’re using a colon instead of semi (;)

That was just a typo this time. It still doesn’t calculate even with like this https://snag.gy/vFexRQ.jpg which you can verify by looking at this https://snag.gy/Ae8ric.jpg and you can test yourself by going to https://www.zazzykids.com.

Set priority to 1.

My result: https://dl.dropboxusercontent.com/s/7byvx9hrkk3ywnn/2016-06-27%20at%2018.40%20%281%29.png?dl=0

Taxes: https://dl.dropboxusercontent.com/s/ody3jiba0pj9ejf/2016-06-27%20at%2018.40%20%282%29.png?dl=0

Settings: https://dl.dropboxusercontent.com/s/3dyoiwky0gmsxn4/2016-06-27%20at%2018.40%20%283%29.png?dl=0

I did this once already, but did it again and still got the same result…
https://snag.gy/JvGhOy.jpg

Hmm, I was able to replicate – but under a certain condition.

Set both a country and state code with a city and it won’t work. Remove the state code and it works.

Video: https://cld.wthms.co/192Cd/4wmofc8s

Not here, I had the state code too without issue.

evanspress did you try using the tax settings I did too?

If it still happens I could take a look but would need a login. You can DM me on twitter @mikejolley

Thanks Mike! I sent the details through a DM on Twitter.

Just to share with anyone reading, taxable location needs to be based on the customer address. Not shop base which has no city.

I had that set at one time. I literally tried everything to get this to work before reaching out to the forums.

Maybe it was perfect storm, since there were other mistakes pointed out earlier.

So do you have a solution or is it a bug in Woo? Thanks again for the assistance and your time.

I told you it’s that setting, so change it (just did this) OR if you actually want it based on store location, remove the city from the tax rule.

And also, with local pickup, that forces base location taxes to be used. So no city will apply again.

I don’t know about your tax locale so you’ll need to configure the above yourself.

I think it was related a js caching issue or something. I use Firefox Dev Edition and it just keeps showing 0. I went into MS Edge and its working fine now. Thanks for your help!