Clash with Nextgen Gallery plugin

Hey Pete,

Hope you’re well today ??

I’ve quickly tested this on my sandbox site and I couldn’t recreate the issue, please see screenshot https://screencast.com/t/rKrrMkkndr5O.

So I’m assuming this is related to some other conflict preventing Nextgen Gallery from working properly.

Can you please test for conflicts? To do that try using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Please let me know if you find anything ??

Cheers,
Bojan

Hi @pete Media,

rootkit attack, attempts to install shell.

We don’t have any shell files in the plugin at all, it must be some other conflict, are you using any other plugin, also, can you try downloading a fresh and installing it back.

No one else have reported any such errors so far.

Cheers

Hello,

I had a similar occurrence:

(1) I would click “Manage Galleries”
(2) Click on “a Gallery”
(3) Page loads for 1-2 seconds, then goes to WordPress Admin login page
(4) I try to log back in
(5) I get ERROR: The password field is empty
(6) NOTE: The password field is not empty…

Had a web developer take a look and he advised me that WP Smush was the conflict with NextGEN. This was for version 2.1. I also have W3 Total Cache as a plugin too.

Has this been fixed with 2.1.1?

Hi @djcarl,

We weren’t able to replicate NextGen issue, so not sure if this is fixed in 2.1.1 or not.

If you can give it a try and tell us, in case if the issue still persists, we’ll need your help to sort it out.

if you are facing issue with 2.1.1, Can you please go to:
https://premium.wpmudev.org/contact/, and contact us using this template:

Subject: “Attn: Umesh Kumar”
-link back to this thread for reference
-any other relevant urls

Select “I have a different question” for your topic – this and the subject line ensure that it gets assigned to me ??

I’ll sort it out further over there.

Cheers

Hi @pete Media, @djcarl,

It appears that the conflict is created because of some other plugin.

@pete Media, it’d be awesome, if you can please send over, a detail of all the plugins installed on your site.

Or best would be, if you could do a conflict check by deactivating all other plugins and reactivate them one by one, unless you replicate the issue.

For sending the plugin details, you can use the contact form over here: https://premium.wpmudev.org/contact/

You can use the above template to send more details.

Cheers