Class “WC_Plugin_Updates” not found

  • Resolved basquenet

    (@basquenet)


    1 year, 9 months ago

    Hi, after update woocoommece to 7.4.0 I have a critical error, but the web shows fine. I need help with this issue, thanks!

    Fatal error: Uncaught Error: Class “WC_Plugin_Updates” not found in /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxx/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27 Stack trace: #0 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxx/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(30): include_once() #1 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxxxx/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report() #2 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxxxx/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(23): include_once(‘/homepages/45/d…’) #3 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxx/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output() #4 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxx/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page(”) #5 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #6 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxx/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /homepages/45/d905061279/htdocs/clickandbuilds/xxxxxxx/wp-admin/admin.php(259): do_action(‘woocommerce_pag…’) #8 {main} thrown in?/homepages/45/d905061279/htdocs/clickandbuilds/xxxxxxx/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php?on line?27

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Saif

    (@babylon1999)

    Hello @basquenet,

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Look forward to hearing back from you.

    Roxy

    (@roxannestoltz)

    Hi @basquenet ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

    Hi Woocommerce team, i have the same error message as @basquenet from the Log tab /wp-admin/admin.php?page=wc-status&tab=logs of my multi site WordPress / PHP 7.4 / OVH hosted

    2023-03-10T13:40:34+00:00 CRITICAL Uncaught Error: Class 'WC_Plugin_Updates' not found in /home/snlugja/www/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/snlugja/www/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(30): include_once()
#1 /home/snlugja/www/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/snlugja/www/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(23): include_once('/home/snlugja/w...')
#3 /home/snlugja/www/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/snlugja/www/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/snlugja/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/snlugja/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/snlugja/www/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {mai dans /home/snlugja/www/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php à la ligne 27

    The tab system is not available : “Il y a eu une erreur critique sur ce site.” = (there is a critical issue on this site)

    So the automatique update scheduler of the WordPress plugins is stopped.

    I am available for more informations about this issue (or not an issue)

    Roxy

    (@roxannestoltz)

    Hi @olivlyon ,

    I understand that you are experiencing the same error message.

    Since every site setup is different and, you’re not the person who originally started this topic then, per?the forum guidelines, would you?please start your own topic?

    When doing this, please include the information you have shared in this thread, as well as your System Status Report which can be found by navigating to ?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    We’ll be more than happy to help there ??

    Cheers!

    Hi, after update woocoommece to Version 7.6.1 I have a critical error, but the website working fine. I need help with this issue, thanks!

    2023-05-03T05:18:58+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

    Hi @shamjith

    Thanks for reaching out!

    I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Once you’ve created a new forum topic, you can include the contents of your SSR and logs within your message on that forum topic.

    We’ll be more than happy to help there ??

    I could see the fatal error under the System status: https://tinyurl.com/2zowa8bb

    https://tinyurl.com/2nmgbf6l

    Fatal error: Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27 Stack trace: #0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once() #1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report() #2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...') #3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output() #4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('') #5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) #6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...') #8 {main} thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Fatal Error:

    2023-05-03T05:18:58+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:19:31+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:24:54+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:29:16+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:30:11+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:30:17+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:30:48+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:31:28+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T05:40:53+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27

2023-05-03T10:10:23+00:00 CRITICAL Uncaught Error: Class "WC_Plugin_Updates" not found in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php:27
Stack trace:
#0 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once()
#1 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(43): WC_Admin_Status::status_report()
#2 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(22): include_once('/home/ab8593/pu...')
#3 /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(305): WC_Admin_Status::output()
#4 /home/ab8593/public_html/wp-includes/class-wp-hook.php(308): WC_Admin_Menus->status_page('')
#5 /home/ab8593/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#6 /home/ab8593/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/ab8593/public_html/wp-admin/admin.php(259): do_action('woocommerce_pag...')
#8 {main}
  thrown in /home/ab8593/public_html/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status-report.php on line 27
    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @shamjith ,

    As @xue28 has mentioned, please can you create a new thread so that we can address your issue separately.

    This is to align with?forum best practices, as well as to provide individual support since each sites environment differs.

    You can create a new thread here:?

    https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0

    Thanks for understanding!

    Sure, Thank you
    https://www.ads-software.com/support/topic/uncaught-error-class-wc_plugin_updates-not-found/

    Hi @shamjith,

    Thanks for creating a new ticket, we will discuss it further on new ticket.

    Cheers!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Class “WC_Plugin_Updates” not found’ is closed to new replies.