Class ‘XMLWriter’ not found

  • Resolved motodan

    (@motodan)


    6 years, 2 months ago

    Hi and thankyou for the great Plugin.
    Your Plugin has been working on our site but in now crashing the form at the Submit stage.

    This is what I get when clicking Submit.
    Error message: Class ‘XMLWriter’ not found.
    ? Plugin Version: 1.5.5
    ? Gravity Forms Version: 2.4.4
    ? PHP Version: 7.2.13
    ? Wordpress Version: 5.0.2
    ? Error message: Class ‘XMLWriter’ not found
    ? Error stack trace:

    #0 [internal function]: GFExcel\Renderer\AbstractPHPExcelRenderer->fatal_handler()
    #1 {main}

    There are no new plugins and the only thing that seems to have changed in various updates.

    Please advise your thoughts on what I could try.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter motodan

    (@motodan)

    I have found what is causing this error.
    When in the form Settings on the Entries in Excel tab, I have selected a notification in Attach”single entry to notification.
    When resetting this to Select a notification the error does not happen.

    I have copied the form and page so that I can use it and left the error in place for your debugging.

    Hope this helps resolve.

    Plugin Author Doeke Norg

    (@doekenorg)

    Hi @motodan,

    Thanks for letting me know. I’ll look into this. Will let you asap.

    Plugin Author Doeke Norg

    (@doekenorg)

    Hi @motodan,

    First up: this is not normal behavior ?? I’ve tested the plugin against a form, with all your settings, and it works fine (pfew).

    The plugin uses a library called PhpSpreadsheet to make the XLSX and the CSV.

    One of the dependencies is php-xml. Did you recently update your server or php-version? Because 7.2.13 is pretty recent ??

    Anyways, I’m thinking the php-xml package is missing now. You could try updating the server with something like apt-get install php-xml or yum install php-xml.

    Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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