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  • Thread Starter franktcmarketing

    (@franktcmarketing)

    WELL????
    A little help here. My site is totally useless because of a problem with your plugin.
    I am able to meta refresh and forward the main page to another site of mine to cut down who is seeing the screw up. However any links from faccebook google twitter etc,, that go back to blog entries and other pages are still seeing the fatal error messages.

    Plugin Author LiveComposer

    (@livecomposer)

    Hi,

    This is a place for free support for Live Composer, I handle it whenever I can find some free time, which is a bit hard since I work 16 hours a day.

    The premium support is handled every weekday.

    But based on the error you mentioned, the folder name of the plugin is ds-live-composer, which was back when Live Composer was on CodeCanyon. Which means one of three things:

    1) You purchased the plugin back when it was on CodeCanyon in which case you can create an account for the premium support and access it. It’s handled every weekday.

    2) You purchased one of our themes in which case you have access to the support forum for our themes. It’s also handled every weekday.

    3) You purchased a theme which comes with Live Composer, in which case you have access to the premium support of that theme.

    Now, as for the issue. Just the error doesn’t give me much info on what could be causing it, so I would need to access ( WP admin and FTP info ) to check it out. You can send over that info to [email protected] and I’ll check it out in tomorrow’s premium support round ( since you’re using a version from when LC was not a free plugin ).

    Regards,
    Slobodan

Viewing 2 replies - 1 through 2 (of 2 total)
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