Clean Talk Long Load Time

  • Resolved turtlegit

    (@turtlegit)


    8 months ago

    I have an issue putting clean talk on my clients websites, it installs just fine but there are two issues with either a 403 or a long load time for two Post admin-ajax.php requests. On GTmetrix tests i get these and only when clean talk is installed. Taking the plugin off, i can typically get under 1s mobile and desktop load time with cache on.

    One is for the setting “Add a CleanTalk Pixel to improve IP-detection”, turning that off solves that issue but the other is a js for /wp-content/plugins/cleantalk-spam-protect/js/apbct-public-bundle.min.js?ver=6.37. Taking over 4 seconds to load and without delay js on it takes over 15s to load. I don’t know what this js refers to, the pixel one was easy to figure out.

    I’ve been trying to just one by one disable settings, but most settings are turned off by default. I have this issue seemly randomly appearing on many sites where we installed clean talk. Although I would say there is a couple of site where it doesn’t even show on gtmetrix and the website loads normally with cache on and latest version of cleantalk, php, and wordpress and on the same server.

    So a theory to me was that this seemed to disappear or get resolved over time.

    Testing in console, shows a server response timeout for apbct-public-bundle.min.js?ver=6.37:1, maybe i change some php settings like increasing the memory_limit?

    Any help would be much appreciated, my company is rolling clean talk out on all client websites, since google reCAPTCHA’s recent changes.

    Thanks.

    6.6.1 WordPress version.
    7.4.19 PHP version.
    6.37 CleanTalk plugin version.
    Way3 hosting provider.

    • This topic was modified 8 months ago by turtlegit.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We need more details to investigate this. Please contact us through our private Ticket System:

    https://cleantalk.org/my/support/open

    Plugin Support amagsumov

    (@amagsumov)

    Hello,

    Below are results of our research:

    1. The loading time of the “/apbct-public-bundle.min.js?ver=6.37” script itself is about 200ms.
    2. The full request to admin-ajax.php takes about 3 seconds to complete, as the database is written to during this time. The initiator of the request is our js script. That is why it’s shown in the browser’s console. This does not affect the page rendering, since the request is sent after the page has fully loaded.

    If you have any questions, please contact us.

    Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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