• Resolved fscbmwcca

    (@fscbmwcca)


    A long long time ago I used your plugin and uninstalled it.

    If I browse my postmeta table this is what I see, how can I determine what else I can clean up?

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    icegram_campaign_target_rules
    a:13:{s:8:"sitewide";s:3:"yes";s:8:"homepage";s:3:…
    
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    icegram_message_data
    a:14:{s:10:"post_title";s:38:"Get 2x more Contacts…
    
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    icegram_message_preview_data
    a:14:{s:10:"post_title";s:38:"Get 2x more Contacts…
    
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    icegram_message_data
    a:14:{s:10:"post_title";s:14:"20% Off Coupon";s:4:…
    
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    icegram_message_preview_data
    a:14:{s:10:"post_title";s:14:"20% Off Coupon";s:4:…
    
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    icegram_message_data
    a:14:{s:10:"post_title";s:50:"How this blog makes …
    
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    icegram_message_preview_data
    a:14:{s:10:"post_title";s:50:"How this blog makes …
    
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    icegram_message_data
    a:14:{s:10:"post_title";s:26:"Exclusive Marketing …
    
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    icegram_message_preview_data
    a:14:{s:10:"post_title";s:26:"Exclusive Marketing …
    
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    messages
    a:1:{i:0;a:2:{s:2:"id";s:3:"412";s:4:"time";s:1:"0
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @fscbmwcca ,

    Thank you for contacting us!

    Before uninstalling the plugin, have you completed housekeeping in the Engage > Settings section > Clean up? Once done, you can proceed with uninstallation.

    This function will clear all Engage-related data stored on the site.

    Could you kindly share us why you’re uninstalling Engage? Are you encountering any issues?

    Looking forward to your response.

    Thread Starter fscbmwcca

    (@fscbmwcca)

    As I mentioned the plugin was uninstalled a while ago. Should I install it again and make sure the settings are set that way then uninstall?

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @fscbmwcca ,

    Yes! Because the default plugin saves campaign-related information on the admin site, changing the settings and then uninstalling it will resolve the concern.

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    Hi?@fscbmwcca ,

    We hope our previous replies were helpful in resolving your inquiry.

    I am closing this thread for now. Feel free to reopen it in case if you are still having issues or inquiries related to the plugin.

    Also if you have any other queries, you can open a new thread. We will be happy to assist you further.

    Thank you!

    Thread Starter fscbmwcca

    (@fscbmwcca)

    Sorry for the delay, Thanks. Hope it worked.

Viewing 5 replies - 1 through 5 (of 5 total)
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