CleanTalk Adds Random Number below Contact Form 7

  • Resolved Sanjay

    (@rsclmumbai)


    1 year, 8 months ago

    CleanTalk adds random number below Contact Form 7. This is happing on all forms.

    If I disable CleanTalk, then it all works fine. As soon as I enable CleanTalk, I start to see the random numbers below CF7.

    Pls suggest how to fix this.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Please clear all website cahes (Cloudflare, server, plugin, etc.).

    Did it help?

    Thread Starter Sanjay

    (@rsclmumbai)

    Done that twice. No luck

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Could you try to deactivate the plugin with the “Complete deactivation” option enabled and then activate it again?

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Clear all website caches.
    5. Then activate the plugin.
    6. Proceed to the plugin’s settings. (See item 1.)
    Thread Starter Sanjay

    (@rsclmumbai)

    Did exactly as you mentioned. Still the same ??

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello, @rsclmumbai

    This problem is 100% related to the cache, please contact your hosting support, perhaps they can to clear the cache.
    Or you can hide this field with CSS.

    Hi Guys

    I am having this issue as well with a few sites.

    You mentioned “Or you can hide this field with CSS.”. I have tried the following but it is now working:

    .apbct_special_field {
    display: none!IMPORTANT;
    }

    Can you please advise what CSS to use to hide these numbers?

    Thank you in advance.

    Plugin Support amagsumov

    (@amagsumov)

    Hello @enzobanzai

    We need more details about the issue, please contact us in our support system:

    https://cleantalk.org/my/support/open

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 8 replies - 1 through 8 (of 8 total)
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