“Clear Cache” – HORRIBLE

  • Resolved tobias992

    (@tobias992)


    5 years, 9 months ago

    A lot of times i wrote to customer Support because the new “Clean Cache” Tool kill all my sites.

    When i clear the Cache i have to visit every page Manual where i use essential addons elements… if i do not, these sites are broken.

    Server error log is empty.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter tobias992

    (@tobias992)

    The same Thing with animated elements (e.g. fadeIn). Animated elements are not shown after press the clear Cache button. I have to clear the Cache a lot of times and visit the pages also a lot of times…. and after multiple times of clearing cache and visit page all is working.

    Sorry but your Version 3 only make Problems for me and my webdesign Company.

    YES, the Performance in new Version is much better BUT the way to Show the Website without any Display bugs is hard!

    …and i am a paid customer!

    Plugin Author Rupok

    (@re_enter_rupok)

    Hi @tobias992

    You don’t usually need to clear cache. When you clear cache, it will remove all generated CSS/JS files. However they will automatically generated once you or someone visit the page. So don’t clear cache when it’s not really necessary, And as you are paid customer, you can create support ticket from our website for faster support.

    Cheers!

    Thread Starter tobias992

    (@tobias992)

    “However they will automatically generated once you or someone visit the page.”

    And exactly this make problems with caching plugins.

    Better is the css and js files are complete regenerated at the moment i click the clear cache button. So i only have to clear the Cache from “Cache Enabler”… thats all.

    And now i have to visit every page (some websites have over 100 pages) so that the files are regenerated and then i have to clear the cache from “Cache Enabler”…. very user unfriendly.

    PS: The new 3.0.5 pro version make a fatal error with website (autoload.php is missing).

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    https://www.ads-software.com/support/guidelines/#do-not-bump-posts

    P.S. The pro version isn’t supported here and for that you need to contact the author on their site. The author can’t have that conversation here, they’re not allowed.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 4 replies - 1 through 4 (of 4 total)
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