Clear chat after restarting computer

  • Resolved dletizia

    (@dletizia)


    3 years, 10 months ago

    Good afternoon! We need some help with our Watson Assistant chatbot.

    When we test the chatbot on google chrome and start from a blank chat, everything works fine. Yet, we notice that once we restart the PC or close the browser and reopen it, then the chat keeps its history without clearing it. We noticed that the “Clear Chat For New Page” setting is set to ‘no’ because the chatbot is present on multiple webpages and we need the results to be the same if the user navigates between pages. We need the chat to clear once the user closes the browser or restarts the PC.

    Any feedback is greatly appreciated !
    Thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author intelahelp

    (@intelahelp)

    Hello @dletizia,

    We are looking into the issue you have described. We will get back to you as soon as possible. Thank you for your patience.

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

    Thread Starter dletizia

    (@dletizia)

    Hello @intelahelp ,

    Thank you for the reply ! We are eagerly looking forward to know more about it. Please let us know if you need more information from us.

    Warmly,
    Davide

    Thread Starter dletizia

    (@dletizia)

    Hello @intelahelp ! Checking in to make sure the issue doesn’t get lost ??

    Any updates?
    Warmly,
    Davide

    Plugin Author intelahelp

    (@intelahelp)

    Hello @dletizia,

    This feature is included in the plan and will appear in one of the next updates.

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

    Thread Starter dletizia

    (@dletizia)

    Hi Intelahelp ! @intelahelp

    Thank you. We are eager to have the feature included in the next update ! When can we expect it?

    Warmly,
    Davide

    I think a simple “X” close icon to reset and minimize the chat will be a better option….

    Plugin Author intelahelp

    (@intelahelp)

    Hello @khanaymal,

    We are looking into the solution you suggested. We will reply to you as soon as possible.

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

Viewing 7 replies - 1 through 7 (of 7 total)
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