Click and drag maouse is not working

  • Resolved sonyapereira

    (@sonyapereira)


    1 year, 8 months ago

    the mouse funcionality is not working on my 360 , it only works if I click on the arrows on the left botton of the image, but I like to have the option to do using my mouse

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter sonyapereira

    (@sonyapereira)

    it looks like the issue is after you upgrade the last version, I fixed going to every single 360 tour deactivated the mouse on advance, saved it and activate it again and them it start to work again,

    Hi @sonyapereira ,

    Thank you so much for notifying us about this issue.

    So, the Mouse control option was turned off automatically for all your tours after the update?

    Can you give us some more details about it?

    We’ll have a look and if there’s any issue regarding this, we’ll fix it in our next update.

    Regards,

    Hi @sonyapereira ,

    Since you have reached us on our website about this, we’re marking this thread as resolved here.

    We’ll have a look and let you know soon.

    Regards,

    I’m sorry to use this problem for my own, but actually I’m just having this exact same issue and the thing is, I simply do not see any option to activate the mouse control at all! It simple disappeared. I’m using the latest WP VR Pro 6.3.1

    Hi @maidot ,

    Since you’re using the pro version and reached us on our website, we’ll continue the conversation there.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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