@lmn40227 Do you have logging enabled? Can you check and share the last few logs for 21sth July? There appears to be a conflict between the plugins and/or themes that you have installed, as we’ve not received reports of this issue from other users/customers. Additionally, we attempted to reproduce this issue using our testing environment and things are working as expected. Please try the following debug steps:
1. Check your site’s PHP version and make sure that it is 5.6 or above
2. Disable all plugins with the exception of WooCommerce and PayPal for WooCommerce, and determine whether or not the issue is still occurring
3. Re-enable additional plugins one by one, testing after each add-on is enabled, in order to find the culprit
If, after disabling all additional plugins, you are still seeing the same issue, then switch to basic twenty theme with both WooCommerce and PayPal for WooCommerce enabled and then check once again.
Please follow these steps and let us know your results.
Thank you!