• Resolved danicolas07

    (@danicolas07)


    Hi ! When i click on the arrows, sometimes it works, sometimes it does not, it freezes. And, i put NO to automatic lightbox reading, but in some of my diaporama there are sometimes pictures that start after 5 seconds…

    This is one of the photo gallery that does not work well…
    https://designerdominiquelagace.com/salons/

    Thanks you for help !

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sona

    (@support-web-dorado)

    @danicolas07,

    We are unable to check out the provided link, it doesn’t open up maybe due to IP or some other limitation. Please make sure that you have also modified the shortcodes of the stated galleries. If you have set it up in Options menu, the feature will not be applied to those galleries, which were created in advance to those changes. Thank you.

    Thread Starter danicolas07

    (@danicolas07)

    Hi Sona ! This was the Wordfence plugin that blocked you, sorry… I deselected all the countries. If you can have a look, please.

    I must mention that the problems are there since i bought the plugin 2.2.89. cause i wanted to have effects with the lightbox. Before, i had no problems…

    I reset the options, i tried to have no effects in the lightbox… lot of things. I am now at Gallery 38 (i made a lot of tests) and i have 6 gallery, all set with the same config, but no one works well.

    I can have 6-7 clicks ok and then one click without effects and it freezes. Sometimes i click many times and it goes well, but not for long time. And as i told, the is no automatic lightbox reading set but it sometimes read automaticly.

    I bought your plugin 2 weeks ago and the problems appear since i have 2.2.89

    Well, i hope somebody can help me.

    If you need it i’ll join all the plugins i have (but i deactivated them one by one, Photo Gallery does not work better…) Sorry for my english…

    Thanks for helping

    Sona

    (@support-web-dorado)

    @danicolas07,

    Can you please contact our support team at support[at]web-dorado.com. Please mention your issue, link to your site and mention that you have been redirected from WordPress forum. Thank you.

    I too have had this issue with mine. https://www.sacrealtor.org/events_center/gallery/

    Sona

    (@support-web-dorado)

    @jmamuzich,

    I have replied to your separate ticket. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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