• Resolved theblacklodge

    (@theblacklodge)


    Hi,
    Hoping someone can help, I have just installed this plugin and all seems to be working fine, a gallery grid is created but any image I click on is displayed full size twice?
    The top image has an almost black background and has pagination and scroll arrows (is this one coming from the plugin?) and the one beneath is on a lighter background (is this one coming from wordpress?)
    Obviously I only want one instance of the enlarged image.

    Any help much appreciated
    Thanks
    Chris

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @theblacklodge,

    Thank you for reaching out!
    It might be an issue caused by a plugin or your theme.
    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate FTG and see if it works correctly with the default theme and no other plugins.
    If it does then activate the plugins one by one until you find the culprit.

    Please let me know how it goes!

    Warmly,
    Beatrice.

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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