Clicking the dark overlay in lightbox mode only closes on the first image

  • Resolved jacobhalton

    (@jacobhalton)


    12 months ago

    When I click an image to open the lightbox, it works properly the first time, and it’ll close just fine if I click anywhere on the dark overlay. The second time I click on an image the escape button and arrows won’t work to control the gallery anymore, and clicking the overlay no longer closes it.

    • This topic was modified 12 months ago by jacobhalton.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi
    Greetings. Hope you are doing well.

    Regarding your query, I checked the URL you shared and checked the Image Gallery Block and found that everything is working fine. For reference please check this screencast – https://d.pr/v/VhgP9c

    If you are still facing the issue I would like to suggest you to share a screencast of the issue you are facing so that I can check and assist you further.

    Thanks and Regards.

    Thread Starter jacobhalton

    (@jacobhalton)

    Hi, thanks for checking that out but that’s not the problem I was having.

    If you’ll see my original issue, I’m not asking about the buttons on screen I’m talking clicking the dark overlay and using the arrow keys on the keyboard.

    They work the first time it’s opened but the second time they stop working.

    This is critical issue because if someone clicks the overlay to close the lightbox, and the next time they try it and it doesn’t work, they’ll just close the entire site.

    Hi jacobhalton,
    Greetings. Really sorry for the misunderstanding.

    Regarding your query, I checked and found the issue on your site. Currently, we paused the development process for our single block plugins and we are now more focused on Essential Blocks plugin. In Essential Blocks we already integrated all the single block plugins including Image Gallery Block. Hope we will also release an update on this Image Gallery Block soon where this issue will be fixed as well.

    For now, I would like to suggest you to use EB Image Gallery from Essential Blocks instead. It’s working perfectly with EB Image Gallery. For reference please check this screencast – https://d.pr/v/iKoQBC

    Hope you understand. Please let me know if you have any other queries.

    Thanks and Regards.

    Hello?jacobhalton,
    Greetings! Hope you are doing well.

    We haven’t received any updates regarding the issue mentioned earlier. I hope you are using Essential Blocks for Image Gallery. Please let me know if you are facing any issues or not.

    We would greatly appreciate an update.

    Thank you.
    Have a good day!

Viewing 4 replies - 1 through 4 (of 4 total)
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