Clicky not tracking

  • Resolved jennyanderson

    (@jennyanderson)


    6 years ago

    I installed Clicky about a week ago – it is still showing zero visits.
    I know for sure that I’ve had a few visitors – I know who and when they visited – also Google Search Console has logged those visits.
    Site id and site key numbers are correctly entered and tracking is enabled.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Alin Marcu

    (@deconf)

    Hi,

    On which website do you have the issue? Please post a link.

    Thread Starter jennyanderson

    (@jennyanderson)

    Hi, this is the website – https://www.mistywoodchairs.co.uk

    Plugin Author Alin Marcu

    (@deconf)

    Hi,

    I’ve checked your website. The code looks good and tracks properly. Please check the Site ID and make sure the stats you are looking at are matching the website.

    Unrelated to the reported issue, I’ve noticed you have a JavaScript error in your theme.js file, you may want to fix that too.

    Thread Starter jennyanderson

    (@jennyanderson)

    I checked and double-double checked all my entries and yes, I made a typo error! I can’t believe I missed it the three times I previously checked them before contacting you.
    I can see in that visits are being logged now.
    Thanks very much for your reply and taking the time. Much appreciated.
    J

Viewing 4 replies - 1 through 4 (of 4 total)
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