Client doesn’t have facebook account just instagram

  • Resolved Cheets_UK

    (@cheets_uk)


    3 months, 2 weeks ago

    We want to set up oEmbeds, but the client doesn’t have a facebook account, they literally just have a Instagram account and we only want to connect instagram oEmbeds, how do we do this, when we try to auth it defaults to facebook log in… which they do not have. We have access to meta business account from Instagram…

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    Hi @cheets_uk,

    Thank you for contacting us! For Oembeds, Instagram requires you connect to Facebook using the meta graph API. For this, you will need to create an Instagram Business profile that is connected to a Facebook page. Please follow this guide for how to create an Instagram business profile:?Instagram Business Profiles. Once your Instagram page is connected to a facebook page, you can then activate Oembeds from your Instagram Feed Oembed setting page.
    ?
    ?I hope this helps! Please let me know if you have any questions.
    ?
    Thanks! ??

    Thread Starter Cheets_UK

    (@cheets_uk)

    The client refuses to have a facebook account. You have a Meta business account with instagram, should I assume this just can not be done with this plug in?

    Thanks for replying ??

    Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    Unfortunately, we do not have a way to automatically create embeds without connecting to Meta business profile. As a workaround, you can manually create an Oembed by copying the embed code from an instagram post and pasting it into a post as a custom HTML block. Screencast: https://a.supportally.com/v/NOaJ6o

    I hope this helps! Please let me know if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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