Client invoice email incorrect

  • Resolved magicsun

    (@magicsun)


    8 years, 12 months ago

    Hi there,

    When I place an order, a client invoice is sent automatically to the me (as i’m the customer in this case). But it’s not the client invoice that I can find at WooCommerce > Settings > Emails > Client invoice.

    Before I installed the plugin I had a client invoice emailing that was also marked with a “check” in front, meaning it is send automatically. Once i’ve installed the plugin the email was overwritten by the plugin, and changed to “manual”.

    But for some reason the system still sends out the old email, and does not use the email from your plugin.

    Is it possible to find the “old” email again?
    Is it possible to set the client invoice to automatic, not manual?
    Is it possible to send PDF to client email too?

    I have marked attachment for both admin email (new order) and client email (invoice), but only the admin order has the invoice attached.

    https://www.ads-software.com/plugins/woocommerce-pdf-invoices-packing-slips/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter magicsun

    (@magicsun)

    Seems I solved my own “problem”.

    I assumed the email that was send was the “invoice” email, but it’s the “customer-processing-order” email. And that one does match with my emails in my inbox.

    And once I marked that one for “attachment” in my PDF settings within Woocommerce, it also includes the PDF invoice with the emailing.

    Problem solved!

    Plugin Contributor Ewout

    (@pomegranate)

    Glad to hear you found the issue – let me know if you have any other questions!

    Ewout

Viewing 2 replies - 1 through 2 (of 2 total)
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