Client lost their profile info

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  • Plugin Contributor addthis_paul

    (@addthis_paul)

    Hi Barbara,

    Because the counter values are keyed to the URL and not a specific account you can delete the plugin and reinstall it and the likes and shares will still be there. The only way those will be reset is if the URL for the page is changed.

    Plugin Contributor Julka Grodel

    (@jgrodel)

    I’m marking this thread as resolved. If we’re mistaken and you’re still having issues surrounding the lost profile id, please feel free to reopen it or reach out to us and let us know about the issue.

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