[client-portal] shortcode error

  • Resolved jessemak1

    (@jessemak1)


    4 years, 11 months ago

    Hello,

    I have installed the Profile Builder Plugin and now I’m trying to get the Client Portal working but every time that I try to insert the [client-portal] shortcode, I get the following error: “Updating failed. The response is not a valid JSON response.” I have switched to 3 different themes. deactivated every single plugin. The only way that the page will update with the shortcode is when I deactivate the Client Portal Plugin. Please help. Thanks.

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  • Hi @jessemak1

    A fix, or at least an answer on this, is expected on the 4th of May.

    Until then, you can only overcome this by using the Classical editor instead of Gutenberg.

    With best of regards,
    Gabriel

    I return with good news.

    The “response is not a valid JSON response” problem has finally been fixed in Client Portal 1.1.0

    Best of regards,
    Gabriel

Viewing 2 replies - 1 through 2 (of 2 total)
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