Clients can’t buy a product

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  • Mirko P.

    (@rainfallnixfig)

    Hi @eduiglesias23,

    customers tell me they cannot buy them

    Could you give us a bit more information about the situation, what happens when your customers are buying the product? Do they get an error message?

    If so, please share a screenshot of the error so we can take a closer look. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge browsers.

    Could you please also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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