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  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Unfortunately the module is designed to send emails and close tickets. There’s no option for it to not send an email when closing a ticket.

    I like the idea though so I’ve added it to the features request list for that add-on. I suspect it’ll get done some time next year.

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  • The topic ‘Close inactive tickets’ is closed to new replies.