Close Stripe Express account

Hi there!

We’d love to help out with this. To help keep your private details safe, can you please email us at [email protected], making sure to include the email address that’s connected to your Stripe Express account?

Thanks in advance!

Hi
I emailed you guys the details.

Thanks

Found it, and I will respond to you right away. Thanks!

This is a nightmare. THERE NEEDS TO BE AN EASY WAY TO CLOSE YOUR STRIPE EXPRESS / WOO COMMERCE PAYMENTS ACCOUNT!

Meanwhile, my bank routing number and other PII is being saved god knows where.

According to Stripe:
https://support.stripe.com/questions/close-a-stripe-account
“…If the Stripe account was created through a third-party application, closing it via your Stripe Dashboard will not close your account with the third-party. Similarly, deleting an account with a third-party application also does not delete the Stripe account connected to it…”

I’m having the same problem. I need to urgently remove/close the auto-generated Stripe Express account since my client wants to use their own main Stripe account. How can I do that? This is ludicrous.

Hello @ededitedit and @nadworks

Thanks for your messages.

Can you please follow the steps posted by my colleague before and open a ticket including the email address associated with your Stripe account?

You can do so from https://woocommerce.com/my-account/create-a-ticket/

Hi @nathvi

Hope you are well.

I have a similar issue – deleting the stripe express account.

I have raised a ticket at https://woocommerce.com/my-account/create-a-ticket/

The request was a bit of rush, if I share my email id with you, can the request please be expedited.

Thanks
-Sudhir

The above issue has been resolved.

Hello,
we have the same issue with our website: https://plusmein.net/ – we connected the Stripe Express account via this plugin: https://www.ads-software.com/plugins/wp-stripe-express/ but then we understand that we need connect Stripe directly and we can`t remove it for a long period of time and this gude from woocommerce help us: https://woocommerce.com/document/payments/built-in-partnership-with-stripe/

So I guess it might be usefull.

Hey there Chris,

Thank you so much for adding your input! Some of our customers might indeed find this guide helpful!

We appreciate you being an active part of the community ??

Have a wonderful day!

Hello,
My pleasure. Glad to help.

Hello
I have a similar issue – deleting the woocommerce stripe express account.

I have raised a ticket at https://woocommerce.com/my-account/create-a-ticket/

Lelecti.com

Thanks

Hello @satisest22,

Thank you for contacting us, please be sure you have created your ticket at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

We’ll be glad to help you on there. Thank you.

Hello @ihereira support Ticket was created

@ihereira ticket#5631660
Thanks